Privacy Policy of RentalsCostaDelSol.com

At Livingwater Estates S.L., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, manage and safeguard your personal information in the context of booking accommodation on the Costa del Sol.

We may collect and process the following types of personal data:

This includes data you give us when filling out forms on our website, making a reservation, or communicating with us by phone, email or other channels. This may include:

Full name

Email address and telephone number

Postal address and nationality

Dates of stay and accommodation preferences

Payment and billing details

Identity documents (ID card/Passport), required for the legal registration of guests

Any additional requests (e.g. airport transfer, baby cot, pets)

Each time you visit our website, we may automatically collect technical and usage information such as:

IP address and approximate location

Device type and browser

Duration of visit and pages viewed

How you accessed our site (e.g. via search engine or referral link)

We may keep records of all communications you have with us, including emails, phone calls and messages sent via web forms, in order to improve our service and comply with legal obligations.

We use the information we collect about you to:

Process and manage your booking or rental enquiry

Verify your identity in accordance with Spanish law (guest registration with the Guardia Civil)

Share essential information related to check-in, check-out and accommodation usage

Issue rental contracts, invoices and receipts

Provide customer service and respond to your enquiries

Deliver optional services (cleaning, concierge, extras)

Send promotional communications (only with your consent)

Prevent fraudulent, unauthorised or unlawful activities

We process your personal data based on:

Your explicit consent

Contractual obligations (booking/rental contracts)

Legal compliance with tourism and tax regulations

We only share your data when necessary, including with:

Guardia Civil / Spanish authorities (mandatory guest registration)

Payment processors (e.g. credit card gateways)

Service providers contracted for your stay (e.g. cleaning, maintenance)

We do not sell or trade your data with third parties.

Booking and legal documents: retained for 5 years in accordance with Spanish law

Enquiries without bookings: deleted after 12 months

Marketing data (if consent is given): retained until you withdraw consent

We take steps to protect your information from unauthorised access, alteration, disclosure or destruction. This includes internal reviews of our data collection, storage and processing practices, as well as physical and electronic security measures.

RentalsCostaDelSol.com uses essential cookies for the proper functioning of the website and Google Analytics to understand user behaviour. You may manage or disable cookies via your browser settings. We do not use advertising cookies without your explicit consent.

As a data subject, you have the right to:

Access your data

Correct inaccurate or outdated information

Request deletion of your data (unless legally required to retain it)

Object to or restrict processing

Withdraw consent

Request data portability

To exercise your rights, please contact us at: info@livingstone-estates.com

We implement appropriate technical and organisational measures to protect your data, including:

SSL encryption on our website

Access controls within our internal systems

Secure data storage practices and data minimisation

This policy may be updated from time to time. All updates will be published on this page. Significant changes will be communicated via email or during the booking process.

If you have any questions about this policy or wish to exercise your data protection rights:

Email: info@livingstone-estates.com

Phone: +34 952 806 417

Address: Urbanización Guadalmansa, Edif. Salinas, Ctra. 340, KM 164, 29680 Estepona, Málaga, Spain

Thank you for choosing RentalsCostaDelSol.com for your holiday accommodation on the Costa del Sol. Your privacy matters to us, and we are committed to its protection.